Orchid Laundry together with DrycleanExpress and DryclynExpress are part of a group wholly owned by Tohly Investments & Holding Pte Ltd. It is run and managed by owners who have been in the business for over thirty years. Always strive to provide the best dry-cleaning and laundry services for the nation, high quality chemicals and up-to-date machines are use.
With an ever growing, maturing and discerning customer base, the organization is always sensitive to the needs of our customer and thus, different brands have been created to cater to the different needs of our clients.
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1) We want to assure our customers that we exercise utmost care in processing articles given to us, and we will use such procedures which, in our opinion, are best suited to the nature and condition of each individual article.
2) Nevertheless, we cannot assume responsibility for inherent weaknesses and / or defects in materials that are not readily visible or apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double-face fabrics, vinyl, polyurethanes etc.
3) Our responsibility is also disclaimed for trimmings, buckles, beads, buttons, belts, sequins, and other garment accessories.
4) In laundering, we cannot guarantee against color loss and / or shrinkage; or against damage to weak and tender fabric.
5) Differences in count must be reported, and receipts presented, within 48 hours. Unless a list accompanies a bundle, the Companyâ€™s count on articles must be accepted. The Company is not responsible for articles not claimed within 30 days.
6) Liability for either loss or damage shall not exceed 5 times our charges for processing. The â€śFair Claims Guide for Textile Productsâ€ť (ANSI/FI 1988) will be used as a settlement standard for claims purposes.
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Dryclyn Express runs the most laundry collection points in Singapore, recognized and verified by the Singapore Book of Records.